Creating Strategic Advantage
"However beautiful the strategy, you should occasionally look at the results."
Winston Churchill
 
Air Transportation
Telecommunications
Other Markets
This industry continues to have more profound changes from new distribution models and new competitors, new alliances and demanding customers. Change is constant.

The challenge has always been about service to the customer. With the dynamic changes,  organizations that fail to adapt are left behind.

We work closely with clients to assess their competitive positions. Keeping the customer at the heart of any strategy allowed our clients to take a leadership position in the industry.
The Preferred Customer:  The New Paradigm for Airline Customer Experience
The Disconnected Customer:  Strategies for Increasing Airport Retail Spend
Imagineering: Emerging Technology
Creating A Single Customer View:  Using segmentation to gain customer insight
Airport projects
Airline projects
With deregulation globally, the telecoms are under pressure from new competitors and their shareholders alike. The emergence of new global competitors, operating in home markets now calls for more than a traditional response.
To add to the pressure, new competitors create new uncertainties. VoIP technology has changed the game and challenged the status quo. The focus in your future must be to determine how to drive profitable growth, while defending traditional revenue streams.
Growing New Revenue Streams: Leveraging Core Competencies
Mobile Technology: Growth Through New Value-Add Services
Customer Segmentation Modeling
The measurement of success? Any new strategies must win new business.
Telecom projects

 

The outsider view: what our clients expect. New forces are transforming markets and customers. Our role is to help them adapt to these changes and emerge as one of the leaders in their industry.

Blackstone Gates' practice draws on the global experience and wealth of knowledge of our consultants to create strategic advantage for our clients. We work with our clients to stretch the boundaries - push past the limitations - see the world as it is - changing.
Digital Media & Entertainment
Distribution
Legal Services
Manufacturing
Marketing & Business Services
Retail
      International projects
      GTA/Oakville projects
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